We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of nzuriico (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://nzurii.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The goods went 2 weeks to yanao city noyabrsk. Visually everything is fine, it's nice to hold in your hand, during use it feels tingling and remains redness (my skin is very thin, and therefore it is possible to buy with needles a little less, all purely individually), use naturally recommended with serums for a better result. Everyone is happy, solid five.
29 Jul 2019 19:21
Shipping fast, track tracking. Efficiency check
29 Jul 2019 08:18
Awesome product received fast!
28 Jul 2019 09:09
lovely product. great service. Thanks.
27 Jul 2019 05:13
Cool thing, everything corresponds to the description. Already tried. Purchase satisfied.
26 Jul 2019 09:18
Good item for face perfect. Slightly creaks, not critical. For the scalp is not suitable, you need more needles.
25 Jul 2019 17:26
Quick shipping. comes in nice box. Great product. Great place to do business!
25 Jul 2019 12:12
Schvidka delivery, and the roller looks good. Duje uncle
25 Jul 2019 06:16
The product is packaged beautifully and I be keeping the micro-needles in these cases. Thank you
24 Jul 2019 05:12
Puikus masažuoklis. Labai greitai pristatė. Ačiū pardavėjui.
23 Jul 2019 17:40
Product came very fast to Canada. I ordered it on July 5th and it was delivered on July 22nd. Product as describe. Good quality, well packed. Now lets see if the science do its work!
23 Jul 2019 12:01
Until i tried, the description of the product fully corresponds
23 Jul 2019 00:45
good product and like it.
22 Jul 2019 05:40
Fast delivery 12 days! Fully tracked!
21 Jul 2019 00:03
Wonderful! Ever seen in various sites in Brazil the same product for a much higher price… Works very well, easy to do at home!!! Recommend!